Independent Agency Associate
Job Description
- Main responsibility is to grow customer base (business partner/agency/agent recruitment) as external relation purpose especially for One-Stop-Service to contribute boosting sales through the channel.
- Support in making and maintaining long-term good relationship between KBZMS and agents/business partners, stay connected with them, discuss, and negotiate with them, solving complaints and providing supporting documentations and materials to enable boosting their sales.
- Provide one-stop-service at partners’ location and run the process in coordination with back-end agency service team.
- Record keeping of agents’ sales history by product as well as by type of case.
- Help to ensure agent incentive plans and programs to be atained and sustained in the best way
- Implement and assist in developing agent retaining strategy and atracting new agents and strategy implementation, especially outstation event/trade show etc.
- Support resolving complaints from customers/Agents because of unsatisfactory service, help to handle these complaints timely and efficiently. Discuss any maters concerning KBZMS products and practices with agents and agents’ customers.
- Coordinate with internal departments such as survey and engineering team, underwriting and claim etc. Follow up agents to contact them.
- Support in any other plan/program to develop agent categories occasionally.
- Supports in strategy developing and planning of growing agency distribution channel in every aspect and in the activities and projects to accomplish successfully.
Job Requirements
- Any Graduate. (Fresh graduate can also apply.)
- Who lives near Hlaing Township is preferred.
- Ability to work with team members.
- Being an aggressive person
- Good attention to detail
- The ability to multitask.
- Highly organized
- Excellent communication skills
- Age between (20-25) years.
- Preferred at least 1- or 2-years’ work experience in related field
Job Details
Job Grade
Associate
Department
Distribution – Retail Sales Division
Sub-Function
Independent Agency
Location
Head Office