“ With Myitta, Thetti and Virya, discover your future at KBZMS! ”

1. Performance Management
Lead the design, implementation, and continuous improvement of the company’s performance management framework to foster a high-performance culture.
• Develop, implement, and continuously improve the company’s Performance Management Framework.
• Lead the annual KPI setting by department and individual, cascading, and alignment process across all departments.
• Coordinate the mid-year and year-end performance review cycles.
• Facilitate KPI calibration sessions to ensure consistency and fairness across the organization.
• Monitor departmental and organizational KPI achievement and recommend improvement actions.
• Develop performance dashboards and executive reports for management review.
• Support promotion, succession planning, and salary review decisions through performance analysis.
• Review and enhance performance evaluation tools, rating methodologies, and assessment criteria.
• Ensure performance management practices are aligned with business strategy and organizational objectives.
• Provide guidance and coaching to managers on effective performance management practices.
• Analyze performance trends and recommend initiatives to improve organizational productivity.
2. Team Challenge (TC) Management
• Design and manage the quarterly bonus scheme Team Challenge (TC) framework.
• Coordinate quarterly target-setting with business leaders and department heads.
• Facilitate alignment meetings with Senior Management, the Head of HR, and business leaders.
• Develop and maintain TC scorecards, dashboards, and monitoring tools.
• Monitor monthly performance achievements against agreed targets.
• Validate achievement data and supporting documentation.
• Coordinate quarterly TC evaluation and final scoring.
• Calculate bonus eligibility and prepare recommendations for management approval.
• Analyze TC effectiveness and employee participation.
• Recommend enhancements to improve employee motivation and business performance.
3. HR Strategic Projects & Transformation
• Develop and maintain the annual HR Strategic Project Roadmap.
• Lead end-to-end project planning, execution, monitoring, and evaluation.
• Prepare project charters, business cases, implementation plans, project schedules, and risk assessments.
• Coordinate cross-functional project teams to ensure timely project delivery.
• Monitor project milestones, budgets, risks, dependencies, and overall progress.
• Present project updates to the Head of HR and Executive Management.
• Ensure effective project governance and documentation.
• Drive organizational change management and project adoption.
• Lead continuous improvement initiatives across HR functions.
• Typical Projects: Performance Management System, Digital HR Transformation, HR Process Automation, HR Dashboard & Analytics, AI in HR.
4. HR Digitalization & Technology
• Lead HR digital transformation initiatives.
• Coordinate HR technology implementation with IT and vendors.
• Improve employee self-service functionality and digital HR processes.
• Conduct User Acceptance Testing (UAT).
• Develop user manuals, SOPs, and training materials.
• Promote HR technology adoption throughout the organization.
• Identify opportunities to automate HR processes and improve service delivery.
5. HR Analytics & Workforce Insights
Provide meaningful HR insights that support strategic decision-making.
• Develop HR dashboards and executive reports.
• Monitor organizational HR KPIs and workforce metrics.
• Analyze performance, engagement, turnover, and productivity trends.
• Prepare monthly, quarterly, and annual HR reports.
• Present workforce analytics and recommendations to the Head of HR.
• Ensure HR data accuracy, integrity, and governance.
• Develop predictive HR analytics to support workforce planning.
6. HR Process Excellence & Continuous Improvement
• Review HR policies, procedures, and workflows to improve efficiency.
• Standardize HR processes and documentation.
• Identify opportunities to eliminate manual processes through automation.
• Implement HR best practices and continuous improvement initiatives.
• Develop project management standards and governance within HR.
• Ensure compliance with internal policies and regulatory requirements.
7. Stakeholder & Vendor Management
• Build strong partnerships with internal and external stakeholders.
• Coordinate project implementation across HR and business functions.
• Manage relationships with HR technology vendors, consultants, and service providers.
• Facilitate project meetings, workshops, and steering committee sessions.
• Ensure effective communication and stakeholder engagement throughout project lifecycles.