Critical Illness Insurance

What documentations are required for applying for critical illness insurance?
  • Completed Proposal Form
  • NRC Copy
  • Other Relevant Documents
Is the insured entitled to premium refund due to the termination of the policy?
The insured is not entitled to a premium refund due to the termination of the policy.
Can we buy critical illness insurance together as a group?
Yes, in order to get coverage under the policy, the group must have at least five employees/members.
How Critical Illness Insurance is different from Health Insurance?
Critical Illness Insurance covers only (10) specific critical illnesses diseases mentioned in the policy terms and conditions. If the diseases are not listed, the cover is not eligible. Health Insurance covers a wide range of medical treatments, including accidents, surgeries, clinical and hospital treatment.
How can I choose my sum insured amount?
You can choose your sum insured amount for critical illnesses insurance from (1) unit up to (10) units. The value of one unit is equal to MMK1,000,000.
When I have questions about the requirements, what should I do?
For detailed information and clarification, you can reach out to KBZMS Call Center (+959) 95 007 7000 if you have any questions.
What are the payment options?
After receiving the Debit Note, you can pay the premium at the KBZMS offices or directly to KBZMS bank accounts via KBZ bank QuickPay services or other KBZMS designated bank accounts through mobile banking or internet banking, or nearest bank branches of Major banks. Please refer to the Debit Note for the detailed bank account information.
What should I do when I want to make a claim?
Notify the KBZMS Call Center at (+959) 95 007 7000 immediately and let us know the following:
  • Brief Details of the Claims Event (Diseases/Death)
  • Contact information
  • Medical Record and Bills
The respective claims team will contact you and request any other necessary documents.
How can I renew my policy?
A renewal notice will be sent to you before the policy expiry, and you can renew your policy for next term by paying the premium but the policy terminates after the claim is paid.
How long is the insurance coverage valid until the expiry date?
The insurance coverage is valid until midnight (12:00) on the expiry date.

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