“ With Myitta, Thetti and Virya, discover your future at KBZMS! ”

Support in making and maintaining long-term good relationship between KBZMS and agents/business partners, keep in touch with them, discuss and negotiate with them, solving complaints and providing supporting documentations and materials to enable boosting their sales.

Main responsibility is to grow customer base (business partner/agency/agent recruitment) as internal and external relation purpose especially as One-Stop-Service to contribute boosting sales through the channel.

 Provide one-stop-service at partners’ location and/or run the process in coordination with back-end agency service team or vice versa as per business requirement.

 Record keeping of OOS partner/agents’ sales history by product as well as by type of cases.

 Help to ensure agent incentive plans and programs to be attained and sustained in the best way

 Implement and assist in strategy implementation especially outstation event/trade show etc.

Support resolving complaints from customers/Agents’ because of unsatisfactory service, help to handle these complaints timely and efficiently. Discuss any matters concerned with KBZMS products and practices with agents and agents’ customers.

 Coordinate with internal departments such as survey and engineering team, underwriting and claim etc. Follow up agents to get in touch with them.

 Involve. implement and support the development and implementation of business plans and campaign strategies, project management activities. 

Support and particiapate in any other supportive plan to develop agent categories.