Application Developer
Job Purpose
This role focuses on engaging in and supporting system implementation and maintenance activities across business applications.
The role holder is responsible for developing, maintaining, and modifying system solutions to ensure they align with the stated business requirements and support overall business objectives.
Job Description
System Development
- Participate in the full software development lifecycle, including analysis, design, testing, and delivery.
- Develop and maintain applications and databases by evaluating client needs, analyzing requirements, and building software systems using various programming languages and technologies.
- Collaborate with team members to define, design, and implement effective technical solutions.
- Organize project requirements and plan development tasks by analyzing requirements, preparing workflow charts and diagrams, and applying knowledge of system capabilities, programming logic, and technologies.
Supporting the Insurance Core System, Digital Solutions as stated in the business plans:
- Participate in the implementation of digital solutions to support business units in improving process capabilities.
- Maintain and support digital solutions that involve significant interfacing with the Insurance Core System, ensuring reliability and smooth integration.
System Maintenance:
- Work closely with system vendors and users to identify, troubleshoot, and resolve system bugs.
- Conduct regular system reviews, testing, and validation to ensure system stability and performance.
- Ensure the delivery of high-quality solutions within agreed timelines.
System Enhancements:
- Participate in technology and transformation initiatives aligned with the business’s strategic roadmap.
- Build capability to perform system enhancements and deliver improved functionalities over time.
- Manage changes to baseline requirements using effective application change-control processes.
Local Reporting & Data Extractions:
- Develop reports for end users to support regulatory, management, and operational reporting needs.
- Explore opportunities to improve reporting efficiency and automation.
- Support business users by extracting necessary data to aid decision-making and achieve business goals.
Business As Usual Process:
- Troubleshoot and investigate help desk tickets submitted by end users.
- Provide timely support for urgent user requests and follow through until resolution.
- Prepare application issue reports and maintain relevant documentation
Job Requirements
- Bachelor’s degree or certificate in computer science, Information Technology, or a related field.
- 1- or 2-years’ experience in IT/ Software Development Field, preferably within the insurance industry.
- Analyzes business requirements accurately and translates them into technical solutions.
- Works effectively with team members, business users, and system vendors.
- Maintains accuracy in reporting, data extraction, and system maintenance activities.
- Communicates clearly and professionally with both technical and non-technical stakeholders.
- Adapts to new tasks, technologies, and changes in project requirements.
- Responds to end-user issues quickly and professionally.
- Meet deadlines and supports team timelines.
Job Details
Job Grade
Senior Associate
Department
Information Technology
Function
Application Development
Location
Head Office
