Claims Surveyor
Job Description
- Accepting Motor Claims information from Call Center and communicating with customers.
- Conduct motor accident survey.
- Explain to the customer about claims procedure and collect necessary documents.
- If necessary, communicate with the Manager for a solution.
- Communicate with traffic police and other authorities when necessary.
- Communicate with authorized workshop for repair cost.
- Prepare claims documents and transfer to claims handler.
Job Requirements
- Proficiency communication, negotiation, and internal & customer personal skills.
- Ability to work collaboratively with teams 24/7.
- Basic English-Speaking Skill
- Able to work under pressure.
- Engineering bachelor’s degree and minimum one year of working experience in Mechanical Filed.
- Good working knowledge of Email, Microsoft word, Excel, and Power Point.
Job Details
Job Grade
–
Department
Operations – Claims
Sub-Function
Claims Surveyor
Location
Head Office
