Senior Auditor

To perform internal audit activities as per the audit plan and assist Head of Internal Audit to improve and enhance the
effective and efficient functions of internal audit processes at KBZMS General Insurance Co., Ltd.

Customer Experience Manager

Reporting directly to the Chief Marketing and Communications Officer, the Head of Customer Experience will be
responsible for overseeing our Call Centre department and Customer Service department to ensure our customers
receive the highest level of service and satisfaction. Serving as one of the deputies to the CMO, the role also entails
providing strategic oversight for key customer-centric projects. This individual will play a critical role in enhancing our
customer experience across all touchpoints and driving customer loyalty.

Product Analyst

The role holder is responsible for generally assisting the product team in the development and implementation of new products, redesigning of existing products.

Liaison Officer

Daily on-the-job training., Mentoring and operation support., Daily sales activity management and quality control., Ensure minimum numbers of policies and case sizes produced by in area of responsibility., Ensure to meet group production target., Ensure minimum policies renewal around responsibility.

Independent Agency Associate

Main responsibility is to grow customer base (business partner/agency/agent recruitment) as external relation purpose especially for One-Stop-Service to contribute boosting sales through the channel.

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