Customer Experience Manager
Reporting directly to the Chief Marketing and Communications Officer, the Head of Customer Experience will be
responsible for overseeing our Call Centre department and Customer Service department to ensure our customers
receive the highest level of service and satisfaction. Serving as one of the deputies to the CMO, the role also entails
providing strategic oversight for key customer-centric projects. This individual will play a critical role in enhancing our
customer experience across all touchpoints and driving customer loyalty.
Product Analyst
The role holder is responsible for generally assisting the product team in the development and implementation of new products, redesigning of existing products.
