Employee Experience Officer
Job Purpose
The Employee Experience Officer is responsible for enhancing employee engagement, well-being, and workplace satisfaction by coordinating learning activities, HR events, recognition programs, and employee experience initiatives. The role ensures smooth execution of training logistics, HR events, and administrative processes while supporting a positive and engaging employee journey.
Job Description
Training & Development Support
· Coordinate training arrangements with external training providers, including venue setup, logistics, training rooms, refreshments, and participant invitations.
· Source and liaise with external trainers to meet organizational training needs.
· Support end-to-end training coordination to ensure smooth and timely execution of programs.
Employee Engagement & Well-being
· Organize and coordinate employee well-being activities such as Yoga, Zumba sessions, and health talks.
· Support initiatives that promote physical, mental, and emotional well-being across the organization.
Recognition & Appreciation Programs
· Coordinate the Long-standing Appreciation Award program, including eligibility tracking, communication, and event arrangements.
· Support employee recognition initiatives to reinforce a positive and motivating workplace culture.
HR Events Management
· Plan and organize company-wide HR events such as Thingyan celebrations, Christmas events, and All Hands Meetings.
· Coordinate with internal stakeholders and external vendors to ensure successful event delivery.
Employee Feedback & Experience Improvement
· Support the administration of Employee Pulse Check Surveys. · Assist in analyzing survey results and coordinating follow-up action plans with relevant stakeholders.
Communication & Engagement
· Prepare the communication email for external training announcements or any employee engagement activities or HR related announcements for all internal staff.
HR Administration & SAP Support
Perform SAP administrative tasks related to training, well-being activities and event payment processes.
· Ensure timely and accurate processing of invoices and documentation in line with company procedures.
· Arrange the booking of trainers, venues, travel, accommodation, and facilitate L&D and events.
· Any logistics support for training arrangement.
· Provide administrative support to trainers or managers in the planning and delivery of L&D events and strategy.
Job Requirements
Education
· Any graduate from university.
· Bachelor’s degree in Human Resources, Business Administration, or a related field.
Preference
· Proven minimum 3 years of experience in HR operations, employee engagement, or event coordination(preferred).
· Good office-based admin skills, ideally in an HR/L&D environment.
· Strong coordination and organizational skills with attention to detail.
· Good communication and stakeholder management skills.
· Ability to manage multiple activities and deadlines simultaneously.
· Experience of using SAP Software or IT based records management / database systems including accurate data inputting.
· Familiarity with business software such as Microsoft Word, Excel, PowerPoint and Outlook. (More Prefer familiar with Canva for Internal Announcement).
· Proactive, service-oriented mindset with a passion for employee engagement.
Job Details
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