Regional Agency Manager
Job Purpose
Ensure making and maintaining long-term good relationship between KBZMS and agents/business partners, keep in touch with them, discuss and negotiate with them, solving complaints and providing supporting documentations and materials to enable boosting their sales. Collaborate with respective BICs and branch staffs to provide agency service and ensure sales growth and customer base growth.
Job Description
- Ensure making and maintaining long-term good relationship between KBZMS and agents/business partners, keep in touch with them, discuss and negotiate with them, solving complaints and providing supporting documentations and materials to enable boosting their sales.
- Collaborate with respective BICs and branch staffs to provide agency service and ensure sales growth and customer base growth.
- Recruit agents and reactivate non-active agents as well as potential OSS partner in the business fields of respective regional areas (Upper Myanmar Branches/Lower Myanmar Branches/Head Office).
- Grow customer base (business partner/agency/agent recruitment) as internal and external relation purpose especially as One-Stop-Service to contribute boosting sales through those agents/partners in the respective regional area.
- Supervise and provide one-stop-service at partners’ location and/or run the process in coordination with back-end agency service team or vice versa as per business requirement.
- Monitor sales history of OOS partner/agents’ sales history by product as well as by type of cases.
- Help to ensure agent incentive plans and programs to be attained and sustained in the best way
- Implement and assist in strategy implementation especially outstation event/trade show etc.
- Resolving complaints from customers/Agents’ because of unsatisfactory service, help to handle these complaints timely and efficiently.
- Discuss any matters concerned with KBZMS products and practices with agents and agents’ customers.
- Coordinate with internal departments such as survey and engineering team, underwriting and claim etc. Follow up agents to get in touch with them.
- Involve and support the development and implementation of business plans and campaign strategies, project management activities.
- Support in any other supportive plan to develop agent categories.
Job Requirements
- Any Graduate
- Insurance Sales Related Experience
- Experience at least 3 years in the insurance field.
- Contribute to the development and execution of business plans and campaign strategies.
Job Details
Job Grade
Assistant Manager
Department
Sales and Distribution
Sub-Function
Independent Agency – Services Team
Location
Head Office, Yangon