To perform customer service well and professionally for insurance purchase inquiries. To monitor and lead to improve sale team. To provide good and satisfactory warranty sales and service to bank customers for inquiries or after-sales services.

The Head of Bancassurance will oversee and manage the strategic and operational aspects of KBZMS General Insurance's bancassurance channel. This leadership role involves building strong relationships with bank partners, addressing operational challenges, driving sales performance, and exploring new sales channels to maximize growth. The ideal candidate will bring strategic insight, operational excellence, and a passion for leading high-performing teams to achieve organizational objectives.

To perform customer service well and professionally for insurance purchase inquiries. To monitor and lead to improve sale team. To provide good and satisfactory warranty sales and service to bank customers for inquiries or after-sales services.

Ensure making and maintaining long-term good relationship between KBZMS and agents/business partners, keep in touch with them, discuss and negotiate with them, solving complaints and providing supporting documentations and materials to enable boosting their sales. Collaborate with respective BICs and branch staffs to provide agency service and ensure sales growth and customer base growth.