To ensure efficient operational support and service coordination for the tied agency channel by managing operations, documentation processes, reporting, and cross-functional coordination to improve channel performance and service quality.

- Analyze business and market data using Microsoft Excel and Power BI. - Prepare reports, dashboards, and data insights for management decision-making. -Coordinate and manage regular Corporate Planning meetings and follow-up actions. - Support chamber engagement activities and external stakeholder coordination. - Prepare PowerPoint presentations, reports, and management materials. - Perform other duties and assignments as directed by HOD.

To optimize branch performance through technical analysis and process monitoring, ensuring high-quality risk selection and operational excellence. To streamline branch operations and underwriting accuracy through data-driven reporting, risk evaluation, and strict regulatory oversight.

To support the marketing team by handling administrative tasks, organizing documents, coordinating marketing activities, and ensuring smooth daily operations for efficient campaign and event execution.

Main responsibility is to grow customer base (business partner/agency/agent recruitment) as internal and external relation purpose especially as One-Stop-Service to contribute boosting sales through the channel. Provide one-stop-service at partners’ location and/or run the process in coordination with back-end agency service team or vice versa as per business requirement.

To lead and drive the bancassurance channel by developing strategic partnerships with banks, maximizing insurance sales through bank networks, and delivering sustainable revenue growth aligned with KBZMS General Insurance’s business objectives.

To drive the growth and effectiveness of the tied agency channel by leading partner acquisition, strengthening partner capability, and ensuring smooth operational support across all branches. This role ensures that partners are well-trained, highly engaged, and fully supported through efficient processes, enabling the company to achieve sustainable sales performance and deliver an excellent client experience.

To drive sales productivity, strengthen partner engagement, and ensure operational excellence across the assigned area. This position provides day-to-day support, training, coaching, and performance management for KBZMS Partners to achieve both new business and renewal targets. The role also contributes to recruitment, development, and continuous improvement of partners while supporting campaign execution and reporting to help meet overall company production goals.

To support the Direct Sales team by supervising day-to-day sales activities, generating new business, guiding sales representatives, and ensuring achievement of sales targets. They play an active role in prospecting, client follow-up, and strengthening customer relationships to drive overall sales performance.

To provides strategic financial insights to support effective business decisions. The role collaborates with business units to drive performance, manage risks, and improve profitability.