The Admin Associate supports daily office operations by assisting with administrative tasks, meeting room coordination, documentation, and basic support for expatriate and departmental needs. The role helps ensure smooth coordination with internal teams and external service providers while maintaining accuracy, confidentiality, and compliance with company procedures.

The Performance Management & HR Projects Manager is responsible for designing, implementing, and continuously improving the organization's performance management framework while leading strategic HR projects that drive organizational effectiveness, employee performance, digital transformation, and business growth. The role serves as the strategic partner to the Head of HR in establishing a high-performance culture through effective performance management practices, data-driven decision making, HR digitalization, and project governance. The incumbent will oversee enterprise-wide initiatives including Performance Management, Team Challenge Program, , HR Analytics, HR Process Improvement, and other strategic HR transformation projects. Working closely with HR team members, department heads, senior management, IT, Finance, and external vendors, the role ensures that HR initiatives are aligned with corporate objectives and successfully implemented across the organization.

Ensure accurate and efficient cash operations by supervising daily collections, issuing official receipts, reconciling transactions, and maintaining compliance with SOPs. The role supports internal departments and sales channels while providing excellent customer service and resolving payment-related issues.

The Head of Sales Strategy, Performance, and Operations is a critical leadership role responsible for driving the strategic direction, operational excellence, and overall productivity of the sales organization. This role sits at the intersection of strategy and execution, transforming high-level business goals into actionable sales strategies, optimizing the sales tech stack, managing performance metrics, and removing friction from the sales cycle. The ideal candidate is a data-driven strategist, an operational mastermind, and a collaborative leader who can partner closely with Executive Leadership, Marketing, Finance, and HR to maximize revenue growth.

The Deputy Chief Distribution Officer is responsible for leading the strategic growth, commercial performance, and transformation of the Bancassurance, Corporate Direct, and Digital Distribution channels. The role is accountable for driving sustainable revenue growth, expanding market reach, strengthening strategic partnerships, and accelerating digital distribution capabilities to achieve the Company's long-term business objectives. As a key member of the Distribution Leadership Team, the incumbent will work closely with the Chief Distribution Officer, executive management, and cross functional teams to formulate and execute enterprise-wide distribution strategies while ensuring operational excellence, customer-centricity, regulatory compliance, and profitable growth.

The Talent Development Specialist is responsible for standardizing, designing, and driving the delivery of the soft skills training curriculum across the entire nationwide branch network and headquarters. This role centers on optimizing internal capabilities by launching a robust "Train-the-Trainer" (TTT) framework, deploying regional training hubs, and ensuring the sustainable adoption of a 70-20-10 learning ecosystem company-wide.

The QA Associate ensures the quality and consistency of customer service by monitoring and evaluating agent interactions across all channels. The role focuses on maintaining service standards, compliance, and customer satisfaction by providing feedback, identifying training needs, and supporting continuous improvement in overall call center performance.

Validate and manage sales data, ensuring accuracy and alignment with targets. Provide reports, presentations, and data support while coordinating with relevant teams after each sales closure.

Assistant Manager - Marketing Operations & Communications supports the successful execution and quality delivery of marketing and communication initiatives across the company. This role is responsible for quality assurance and review of marketing deliverables, event planning and execution, budget preparation and monitoring, and maintaining operational excellence across Marcom’s activities. The role works closely with the Marketing and Communication Strategy Manager to ensure all outputs are delivered on time, within budget, and aligned with company standards, brand expectations, and business priorities.

To drive sales productivity, strengthen partner engagement, and ensure operational excellence across the assigned area. This position provides day-to-day support, training, coaching, and performance management for KBZMS Partners to achieve both new business and renewal targets. The role also contributes to recruitment, development, and continuous improvement of partners while supporting campaign execution and reporting to help meet overall company production goals.