Branch Sales Supervisor
The purpose of this role is to achieve targets and implement effective sales strategies. Assist sales agents, manage documentation, and ensure compliance. Deliver high-quality customer service to boost satisfaction and growth. Serve as a key link between the sales team, customers, and internal departments to ensure smooth operations.
Revenue Accountant
Ensure accurate recording, reconciliation, and reporting of revenue while maintaining controls, resolving discrepancies, and providing reliable financial information to management and auditors.
Call Center and Customer Service Manager
Reporting directly to the Chief Marketing and Communications Officer, Customer Experience Manager will be responsible for overseeing our Call Centre department and Customer Service department to ensure our customers receive the highest level of service and satisfaction. Serving as one of the deputies to the CMO, the role also entails providing strategic oversight for key customer-centric projects. This individual will play a critical role in enhancing our customer experience across all touchpoints and driving customer loyalty.
BI Analyst
This role is responsible for collecting, transforming, and analyzing data to deliver insightful dashboards, reports, and recommendations that support decision-making across the organization. This role requires strong analytical skills, attention to detail, and the ability to translate business needs into technical solutions.
Process Manager
The Process Manager will lead the design, implementation and optimization of business/ operation process within the company. The role will focus on driving the digital transformation of internal processes to enhance operational efficiency, improve customer experiences and ensure regulatory compliance. The process manager will collaborate with cross-functional teams to deliver process improvements through automation, digital tools and innovative technologies.
Auditor
To perform internal audit activities in line with the approved annual audit plan and assist the Head of Internal Audit, Assistant Manager, and Supervisor in improving and enhancing the effectiveness and efficiency of internal audit functions, ensuring compliance, risk management, and operational control across KBZMS General Insurance Co., Ltd.
Facility Coordinator
The Admin Associate supports daily office operations by assisting with administrative tasks, meeting room coordination, documentation, and basic support for expatriate and departmental needs. The role helps ensure smooth coordination with internal teams and external service providers while maintaining accuracy, confidentiality, and compliance with company procedures.
Performance Management & HR Projects Manager
The Performance Management & HR Projects Manager is responsible for designing, implementing, and continuously improving the organization’s performance management framework while leading strategic HR projects that drive organizational effectiveness, employee performance, digital transformation, and business growth.
The role serves as the strategic partner to the Head of HR in establishing a high-performance culture through effective performance management practices, data-driven decision making, HR digitalization, and project governance. The incumbent will oversee enterprise-wide initiatives including Performance Management, Team Challenge Program, , HR Analytics, HR Process Improvement, and other strategic HR transformation projects.
Working closely with HR team members, department heads, senior management, IT, Finance, and external vendors, the role ensures that HR initiatives are aligned with corporate objectives and successfully implemented across the organization.
Revenue Cashier
Ensure accurate and efficient cash operations by supervising daily collections, issuing official receipts, reconciling transactions, and maintaining compliance with SOPs.
The role supports internal departments and sales channels while providing excellent customer service and resolving payment-related issues.
Head of Sales Strategy, Performance and Operations
The Head of Sales Strategy, Performance, and Operations is a critical leadership role responsible for driving the strategic direction, operational excellence, and overall productivity of the sales organization. This role sits at the intersection of strategy and execution, transforming high-level business goals into actionable sales strategies, optimizing the sales tech stack, managing performance metrics, and removing friction from the sales cycle.
The ideal candidate is a data-driven strategist, an operational mastermind, and a collaborative leader who can partner closely with Executive Leadership, Marketing, Finance, and HR to maximize revenue growth.
