Customer Experience Manager
Reporting directly to the Chief Marketing and Communications Officer, the Head of Customer Experience will be
responsible for overseeing our Call Centre department and Customer Service department to ensure our customers
receive the highest level of service and satisfaction. Serving as one of the deputies to the CMO, the role also entails
providing strategic oversight for key customer-centric projects. This individual will play a critical role in enhancing our
customer experience across all touchpoints and driving customer loyalty.
Training Supervisor
The purpose of this job is to develop and implement effective training programs for the insurance sales team, ensuring
continuous improvement through analysis, feedback, and innovative training techniques. This role also involves
organizing and conducting training sessions, managing training materials and schedules, and evaluating the overall
effectiveness of the training curriculum.
Internal Audit Supervisor
To perform internal audit activities as per the audit plan and assist Head of Internal Audit to improve and enhance the
effective and efficient functions of internal audit processes at KBZMS General Insurance Co., Ltd.
Corporate Direct Supervisor
Going outside for marketing and dealing with clients and insurance brokers. Introduce our plan, business model and all products to the client. Collecting, underwriting information, and designing terms and conditions.
Product Analyst
The role holder is responsible for generally assisting the product team in the development and implementation of new products, redesigning of existing products.
Liaison Officer
Daily on-the-job training., Mentoring and operation support., Daily sales activity management and quality control., Ensure minimum numbers of policies and case sizes produced by in area of responsibility., Ensure to meet group production target., Ensure minimum policies renewal around responsibility.
Claims Surveyor
The objective of a Content Marketing Specialist role is to strategically create, distribute, and manage
compelling content that attracts and retains a targeted audience.
Content Marketing Specialist
Audience Engagement: Develop content that resonates with the target audience’s interests, challenges, and preferences, fostering engagement and interaction. Brand Awareness: Increase visibility and recognition of the brand through consistent and valuable content
distribution across various digital channels.
Lead Generation: Generate leads through content that educates, informs, and addresses the audience’s
needs, guiding them through the buyer’s journey.
SEO Optimization: Create content optimized for search engines to improve organic visibility and attract
relevant traffic to the website.
Thought Leadership: Establish the brand and key personnel as authorities in the industry by publishing
insightful and thought-provoking content.
Customer Retention: Support customer retention efforts by providing ongoing value through relevant and
informative content that keeps customers engaged.
Measurement and Optimization: Utilize analytics to measure content performance, identify trends, and
optimize strategies for improved effectiveness and ROI.
Independent Agency Associate
Main responsibility is to grow customer base (business partner/agency/agent recruitment) as external relation purpose especially for One-Stop-Service to contribute boosting sales through the channel.
Actuarial Analyst
The primary role of this actuarial position is to provide comprehensive support in various actuarial functions through rigorous data analysis, accurate valuation and solvency calculations, and efficient product pricing.
