To manage co-insurance operational activities, including payment processing, ensuring accuracy of records, effective coordination with stakeholders, and timely reporting, while supporting Reinsurance operations through administrative and operational tasks, and performing Line Manager/HOD-assigned duties to support overall departmental efficiency.

The role involves providing technology solution desk services to various business units in Head Office & 2nd level support for branch users.

To drive profitable and sustainable growth of the General Insurance business through a strategic bank partner, acting as the primary interface between the insurer and the bank. The role ensures achievement of sales, service, and relationship objectives, aligns strategies to maximize product distribution, and enhances customer value.

The Deputy Head of Claims will be responsible for leading and managing the claims team, ensuring operational efficiency, continuous process improvements, and maintaining high standards of customer service. This role will play a crucial part in claims strategy development, team development, and enhancing claims management processes to align with the company’s business objectives

The purpose of this role is to ensure efficient, accurate, and customer-focused handling of motor accident claims by conducting timely accident surveys, guiding customers through the claims process, and coordinating with relevant parties such as call centers, workshops, authorities, and internal claims teams. The Claim-Survey Associate is responsible for gathering essential information, verifying damages, collecting required documents, and preparing complete claim files to support fair and reliable claim decisions. This role plays a critical part in delivering responsive claims service, maintaining operational efficiency, and upholding the company’s service and compliance standards.

To involves assisting insurance sales agents in a branch office with tasks that support the sales process, such as lead generation, customer service and to drive for office’s vehicle.

To perform customer service well and professionally for insurance purchase inquiries. To monitor and lead to improve sale team. To provide good and satisfactory warranty sales and service to bank customers for inquiries or after-sales services.

To perform customer service well and professionally for insurance purchase inquiries. To monitor and lead to improve sale team. To provide good and satisfactory warranty sales and service to bank customers for inquiries or after-sales services.